Harrisonburg / Shenandoah Valley KOA Holiday Reviews

Very clean, friendly staff, beautiful park with huge sites, big rig friendly!

This is our third stay at this KOA. It's peaceful, quiet, family oriented, well managed and clean. Children seem to have a great time. Manager, Delaine does her job well. The staff is friendly, approachable, respectful and hard working. They work to help you solve any problem (if possible), or take care of any reasonable need - if you ask. You can reach a real human being on the phone to help you make the best choices when reserving online if you have particular needs. Again, within reason. Excellent handling of emergencies - there was a severe storm coming and staff quickly rode to sites to warn campers and give instructions. When a power line was knocked out, informative texts were sent to communicate with campers. Every effort was made to accommodate campers without power. Rules are reasonable and enforced with kindness and respect. We were visiting our neighbors around a campfire past quiet hour and a very nice young man came to let us know we needed to be mindful of other campers. Oops. Absolutely! Another thing: We tend to arrive earlier than the check in time. I called ahead of time about this and asked. Could we check in earlier or park somewhere and bide our time. I was told we can check in earlier, if the campsite was empty and cleaned up, but there would be a fee. We are willing to pay this fee and to abide by the rules and here's why: Two camp workers were interrupted from their usual tasks to accommodate our request. These workers are very busy. No well managed campground could accommodate people coming and going willy-nilly and do their regular chores.